The customer had an ongoing requirement to survey a large, distributed user community:
The Sonra solution delivers a single integrated solution where all survey information, responses and reports are consolidated. The solution is hosted on the AWS cloud, is responsive and is accessible to all users on mobile or desktop devices.
Complete Process Automation
The complete survey process is automated – from initiation, to review, approval and reporting.
All users are notified when action is required of them on Sonra.
Security and Delegation
All users are assigned security roles and may delegate privilege to colleagues.
Survey administrators may generate reports within the solution or export to PDF/Excel for further analysis.